Moonflower Magic FAQ: Your Questions Answered
Get all the detailed information you need about our delivery process, comprehensive return policy, order tracking options, and secure payment methods conveniently in our Frequently Asked Questions section.
Explore Our Favorite Products, Policies, and Exciting New Arrivals – Uncover the Magic, Immerse Yourself in the Wonder, and Discover Where to Shop Our Enchanted, One-of-a-Kind Collection!
Delivery
Enjoy hassle-free shopping with our FREE UK SHIPPING on all orders! No hidden fees, no minimum spend – just straightforward delivery to your doorstep at no extra cost. Whether you're treating yourself or sending a gift, we've got you covered.
While we strive to dispatch your items as quickly as possible, please note that our handcrafted products are often made to order, which may require up to 3 days for dispatch.
We’re thrilled to announce that we’ll soon be offering shipping to the EU! Stay posted for updates as we finalise the details to bring our products straight to your doorstep, no matter where you are in the European Union. Keep an eye on this space for more information – we can’t wait to serve you!
Returns and Refunds
We want you to be completely satisfied with your purchase. That’s why we offer a hassle-free 30-day return policy, starting from the day you physically receive your product(s) at your previously specified delivery address. We hope this, gives you peace of mind and confidence in every order.
Please visit our Terms and Conditions page for more information.
Tracking and Payment
If you need assistance tracking the status of your order, please do not hesitate to get in touch with us at Moonflower Magic by using the contact details we have provided for your convenience.
We are happy to accept payments made through credit cards, debit cards, as well as PayPal for a secure and seamless transaction experience.
Explore More Ways to Buy
Prefer in-person shopping? Visit us trading at craft fairs across the south most weekends, where you can experience our products firsthand and connect with us directly. We’d love to meet you and showcase our offerings in person. Contact us to learn more about our upcoming events and where we’ll be next.
We are also delighted to be exhibiting at the Mind Body Spirit Festival at Olympia London this year. Please view our page for details.
What's New
Exciting news! We're planning to expand our product range very soon with more enchanting items including magical balms for the face, hands and feet. Check out our New Arrivals page to explore the latest updates and fresh finds!
Feel free to contact us with any ideas or suggestions. Your input is vital as we grow, improve, and innovate to serve you better.
Our Top Pick?
All our products are crafted with care and creativity, but if we had to choose, our favourite would be our signature product; Lucky Dust Magical Body Powder. This versatile powder boasts a delightful fragrance, golden sheen, and detoxifying benefits. Infused with four-leaf clover and fortune-boosting herbs and essential oils, it’s truly enchanting!
